Privacy Policy

Privacy Policy

Renewal Counseling Centers is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information obtained through this website.

 

Information We Collect

We may collect limited personal information when you voluntarily submit it through this website, including:

• Name

• Email address

• Phone number

• Information submitted through contact or appointment request forms

 

We do not collect protected health information (PHI) through this website unless explicitly stated and submitted through secure, HIPAA-compliant systems.

 

How We Use Information

Information collected through this website may be used to:

• Respond to inquiries or appointment requests

• Communicate about services

• Improve website functionality and user experience

• Maintain internal records

We do not sell, rent, or trade personal information to third parties.

 

Cookies and Analytics

This website may use cookies or similar technologies to analyze website traffic and improve performance. These tools collect general, non-identifying information such as browser type, device, and pages visited.

You may disable cookies through your browser settings if desired.

 

Third-Party Services

This website may link to third-party platforms or services, including scheduling systems, video platforms, or external resources. Renewal Counseling Centers is not responsible for the privacy practices or content of third-party websites.

Online scheduling, telehealth, and client communication services are provided through secure, HIPAA-compliant platforms governed by their own privacy policies.

 

Confidentiality and Therapy Services

Information shared during therapy sessions is confidential and protected by professional ethics and applicable laws. This Privacy Policy applies only to information collected through this website and does not replace informed consent or confidentiality agreements established during therapy services.

 

Not for Emergencies

This website is not intended for emergency communication. If you or someone else is in immediate danger or experiencing a mental health crisis, call 911 or go to the nearest emergency room.

 

Data Security

We take reasonable measures to protect the information submitted through this website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

 

Your Rights

You may request access to, correction of, or deletion of personal information submitted through this website by contacting us directly.

California residents may have additional rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).

 

Changes to This Policy

This Privacy Policy may be updated periodically. Updates will be posted on this page with a revised effective date.

 

Contact Information

If you have questions about this Privacy Policy, please contact Renewal Counseling Centers directly through the contact information provided on this website.